Returns & Exchanges

Due to the perishable nature of our beverages, we are unable to accept returns or exchanges on any food or drink products once they have shipped. If your order arrived damaged or incorrect, please reach out to our support team within 7 days of delivery for a full replacement or refund.

Return Process

• 1.
  Inspect Your Delivery

  Upon receiving your Loverboy shipment, immediately check for any signs of leakage, broken seals, or incorrect flavors.

• 2.
  Document Issues

  Take clear photos of the damaged packaging and the specific items affected to help us process your claim quickly.

• 3.
  Contact Support

  Email our customer experience team at [email protected] with your order number and the photos of your damaged items.

• 4.
  Receive Resolution

  Once reviewed, we will issue a refund to your original payment method or ship out a replacement case at no additional cost.